At StoreFame, we are committed to delivering high-quality services within the promised timeframe. Your satisfaction matters to us, and while we strive to meet expectations, we also provide a fair and transparent refund policy to address exceptional cases.
Refund Eligibility
You may request a refund only if your order has not yet started, and you contact our support team to cancel it in time.
Non-Refundable Situations
We reserve the right to reject refund or cancellation requests in the following situations:
- The service or order has already started processing.
- You requested a refund after the service was delivered or partially completed.
- You deleted your social media page/account, changed your username, or made your profile private after placing the order.
- You ask for a refund after receiving the service, content, or reports.
- You request a refund based on the absence of features not listed in the product or service description.
Please ensure you fully understand what’s included before ordering. We guarantee delivery of all features stated in our service packages.
Customized Services
All customized orders or manually tailored packages are non-refundable once work begins.
Payment Disputes
If we detect a payment dispute or chargeback, your services will be immediately suspended without prior notice. Fraudulent disputes may lead to account bans and legal action where applicable.
By using our platform, you agree to resolve any concerns through StoreFame support before initiating any external payment disputes.
Pricing Terms
StoreFame reserves the right to modify pricing for any package or service without prior notice. The current prices displayed on the site at the time of order will apply.
Legal Notice
Clients are encouraged to understand the terms of each service and seek independent legal advice if necessary before making any purchase. StoreFame assumes no responsibility for misunderstandings due to skipped terms or overlooked policies.
